Privacy Policy

We appreciate your visit to our website https://mariamezher.com. Data protection is a high priority for us and we want you to feel safe while visiting our website. 

You can therefore visit our website without providing your personal data. However, as soon as you use individual functions, services or offers on our website, personal data may be processed. We only collect, process and use personal data if you have consented to the collection, processing and use or if there is a corresponding legal basis.

We reserve the right to change the privacy policy at any time with effect for the future. The current version of the privacy policy can be accessed, saved and printed out at any time on our website.

Below we inform you in detail about the nature, scope and purpose of the personal data collected, used and processed by us and inform you of the rights to which you are entitled as a data subject.

1. Name and address of the responsible person

The controller within the meaning of the General Data Protection Regulation (GDPR) and other national data protection laws of the member states as well as other data protection regulations is:

Maria Mezher
Calle de Ministriles 10

28012 Madrid

hello@mariamezher.com

2. Access data in server log files

Every time you visit our website, we automatically store access data in so-called server log files. 

This includes the date and time of the request, the amount of data transferred and, if applicable, the name of the requested file, the browser used and its version, the operating system used, the IP address and the referrer URL (URL that you visited immediately before). 

The temporary storage of the IP address by the system is necessary to enable delivery of the website to your terminal device. For this purpose, your IP address must remain stored for the duration of the session. 

The legal basis for the temporary storage of your data and the log files is Art. 6 para. 1 lit. f DSGVO. 

This data is evaluated exclusively to ensure the permanent and trouble-free operation of the website and to improve the content of our website as well as for transmission to law enforcement authorities in the event of a cyber attack and to ensure the security of our information technology systems. An evaluation of your data for marketing purposes does not take place in this context. 

These purposes are also our legitimate interest in data processing according to Art. 6 para. 1 lit. f DSGVO.

The data of the server log files are stored separately from all other personal data provided by you.

The collection of data for the provision of the website and the storage of the data in log files is mandatory for the operation of our website. Consequently, there is no possibility to object.

 

3. Use of cookies

In order to make visiting our website more attractive and to enable the use of certain functions, we use so-called “cookies” on our website. These are small text files that are stored on your terminal device via a browser. 

Many cookies contain a so-called cookie ID. It consists of a string of characters by which websites and servers can be assigned to a specific browser in which the respective cookie was stored. After the end of the browser session, most of the cookies we use are deleted again (“session cookies”). The permanent cookies (“persistent cookies”), on the other hand, remain on your terminal device. 

The following data is stored and transmitted in the cookies: Language settings, search terms entered, frequency of page views, use of website functions, origin of the user, operating system used, terminal device used, browser used, resolution of the terminal device.

Your data collected on our website is pseudonymized by technical precautions. Therefore, an assignment of the data to you is no longer possible. The data will not be stored together with other of your personal data.

The legal basis for the processing of personal data using cookies is Art. 6 (1) lit. f DSGVO.

The purpose of using technically necessary cookies is to simplify the use of our websites for you (e.g. your settings are stored). Some functions of our website cannot be offered without the use of cookies. For these, it is necessary that your browser is recognized even after a page change. In case of non-acceptance or deactivation of cookies, the functionality of our website may be limited.

We also use cookies on our website that enable an analysis of your surfing behavior. 

In this way, the following data can be transmitted: Website usage data, registration to the newsletter and visitor sources.

Your data collected in this way is pseudonymized by technical precautions. Therefore, an assignment of the data to you is no longer possible. The data is not stored together with your other personal data.

Analysis cookies are used for the purpose of improving the quality of our website and its content. Through the analysis cookies, we learn how the website is used by you and can thus constantly optimize our offer.

When calling up our website, you will be informed about the use of cookies for analysis purposes. You can declare your consent to the processing of personal data used in this context within the framework of the so-called cookie banner. In this context, there is also a reference to this privacy policy. You can revoke your consent at any time with effect for the future. 

The legal basis for the processing of personal data using cookies for analysis purposes is Art. 6 para. 1 lit. a DSGVO if you have given your consent in this regard.

Some third-party services integrated by us may use cookies. Please refer to the websites of the respective providers for information on how they work and how data is processed. The services we use can be found in this privacy policy.

Cookies are stored on your terminal device and transmitted to our website. You therefore have control over the use of cookies. You can set your browser so that you are informed about the setting of cookies and decide individually about their acceptance or exclude the acceptance of cookies for certain cases or generally or set it so that the setting of cookies is prevented and thus permanently object to the setting of cookies. In addition, you can delete cookies that have already been set at any time via your browser. A comprehensive objection to online marketing cookies can also be declared via http://www.youronlinechoices.com/, among other places. The transmission of Flash cookies cannot be prevented via the settings of your browser, but by changing the settings of the Flash Player. This also applies to all third-party cookies listed below.

 

4. Google Analytics

We use Google Analytics on our website, a web analytics service provided by Google Inc, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA (“Google Analytics”). The information generated about your use of this website is usually transmitted to a Google server in the USA and stored there. We have concluded an order processing contract with Google in accordance with the EU standard contractual clauses pursuant to Art. 28 DSGVO to ensure the security of this data processing. 

The legal basis for the processing of personal data is Art. 6 para. 1 lit. a DSGVO.

Google Analytics uses methods that enable an analysis of your use of the website, in particular from which internet page you came to our website (so-called referrer), which sub-page you access or how often and for how long you view a sub-page. Google Analytics uses cookies for this purpose. Each time you call up a page of our website on which Google Analytics has been integrated, your browser on your end device is automatically caused to transmit data to Google Analytics for the purpose of analysis. The storage period of the cookie is 60 days.

By activating IP anonymization on our website, the IP address is shortened before transmission within the Member States of the European Union or in other contracting states of the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there. The anonymized IP address transmitted by your browser as part of Google Analytics will not be merged with other data from Google.

Google will use this information on our behalf for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. 

Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Thereby, pseudonymous usage profiles of the users can be created from the processed data.

You can prevent the collection of data generated by the cookie and related to your use of our website (including your IP address) to Google and the processing of this data by Google by downloading and installing the browser add-on available under this link http://tools.google.com/dlpage/gaoptout?hl=de. The installation of the browser add-on is considered by Google as an objection.

The terms of use and privacy policy of Google and Google Analytics can be found here https://www.google.de/intl/de/policies/privacy/ and here http://www.google.com/analytics/terms/de.html, respectively.

 

5. Matomo

On our website we use Mamoto, a web analytics service provided by Matomo, a service of InnoCraft Ltd, 150 Willis St, 6011 Wellington, New Zealand, NZBN 6106769, (“Matomo”). 

Matomo stores cookies on your terminal device that enable an analysis of your use of our website. The information collected in this way is stored exclusively on our server, namely the following data: two bytes of the IP address of the user’s calling system, the website called up, the website from which the user accessed the website called up (referrer), the subpages called up from the website called up, the time spent on the website and the frequency with which the website is called up. We use the setting “Anonymize Visitors’ IP addresses”. This means that IP addresses are processed in abbreviated form, thus excluding the possibility of direct personal reference. The software is set so that the IP addresses are not stored in full, but 2 bytes of the IP address are masked (e.g. 192.168.xxx.xxx). In this way, an assignment of the shortened IP address to the calling computer is no longer possible. The IP address transmitted by your browser via Matomo is not merged with other data collected by us. We have concluded an order processing contract with Mamoto in accordance with Art. 28 DSGVO to ensure the security of this data processing. 

The legal basis for the processing of personal data is Art. 6 para. 1 lit.

You can prevent this data processing by preventing the installation of cookies through an appropriate setting of the browser software. You can also prevent the collection of data generated by the cookie and related to your use of the website (including your IP address) and the processing of this data by Matomo by deleting the cookie(s) from your browser. 

The cookie from Matomo has a storage period of 390 days. In addition, you have the option to object to this data processing at any time with effect for the future by deactivating the cookie via an opt-out by clicking this link and checking the box “You are not opted out. Click here to opt out”. For more information on data protection at the provider, please refer to the Matomo privacy policy.

 

6. Hotjar

For the purpose of demand-oriented design and continuous optimization of our website, we use the web analytics service of Hotjar Ltd, Elia Zammit Street 3, St Julians STJ 1000, Malta (hereinafter: “Hotjar”) on the basis of Article 6 (1) a) DSGVO. Hotjar is used to create so-called heat maps, i.e. statistical overviews of mouse movements and clicks on our websites. This allows us to recognize frequently used functions of our websites and to further improve them. Hotjar uses a cookie to analyze our web pages with regard to user behavior. The information generated by the cookie about your use of our websites is transmitted to a Hotjar server and stored there. However, your IP address is shortened before the usage statistics are analyzed, so that no conclusions can be drawn about your identity. The cookie has a storage period of 365 days.

The aforementioned information is therefore not personal and will not be disclosed to third parties by us or by Hotjar. We have concluded a contract with Hotjar for commissioned processing in accordance with Art. 28 DSGVO, in which Hotjar undertakes to process the data received only in accordance with our instructions and to comply with the EU level of data protection. You can object to this data processing at any time with effect for the future by using the so-called Do-Not-Track function of your browser or by clicking this opt-out link. You can find instructions for the various browsers on the Hotjar website. You can also find more information about Hotjar and the handling of personal data in the provider‘s privacy policy.

 

7. E-mail and Contact form

Due to legal regulations, we provide information on our website that enables a quick electronic contact to us as well as a direct communication with us. This includes our e-mail address as well as our contact form. If you contact us by e-mail or via our contact form, the personal data you provide will be stored automatically. The other personal data processed during contact serve to prevent misuse of the contact form and to ensure the security of our information technology systems.

The legal basis for the processing of data transmitted in the course of sending an e-mail is Art. 6 (1) lit. f DSGVO. If the contact aims at the conclusion of a contract, the additional legal basis for the processing is Art. 6 para. 1 lit. b DSGVO.

We use the personal data you provide exclusively for processing your specific request. The data provided will always be treated confidentially.

Your information may be stored in a customer relationship management system (known as a CRM system) or other customer data organization tool.

The data is deleted as soon as it is no longer required to achieve the purpose for which it was collected. For the personal data from the input mask of the contact form and those sent by e-mail, this is the case when the respective conversation with you has ended. The conversation is ended when it is clear from the circumstances that the matter in question has been conclusively clarified. 

If you contact us, you can object to the storage of your personal data at any time. In such a case, the conversation cannot be continued.

 

8. Data security

We secure our website and other systems by numerous technical and organizational measures against loss, destruction, access, modification or distribution of your data by unauthorized persons. However, despite regular checks, complete protection against all dangers is not possible and cannot be guaranteed by us. For this reason, you are free at any time to transmit your personal data to us by other means, for example by telephone or by mail.

 

9. Legal basis of the processing of personal data

Insofar as we obtain your consent for processing operations of personal data, Art. 6 para. 1 lit. a DSGVO serves as the legal basis for the processing of personal data.

When processing personal data that is necessary for the performance of a contract to which you are a party, Art. 6 (1) lit. b DSGVO serves as the legal basis. This also applies to processing operations that are necessary for the implementation of pre-contractual measures.

Insofar as the processing of personal data is necessary for the fulfillment of a legal obligation to which our company is subject, Art. 6 (1) lit. c DSGVO serves as the legal basis.

In the event that your vital interests or the vital interests of another natural person make it necessary to process personal data, Art. 6 (1) lit. d DSGVO serves as the legal basis.

If the processing is necessary to protect a legitimate interest of our company or a third party and your interests, fundamental rights and freedoms do not override the former interest, Art. 6 (1) lit. f DSGVO serves as the legal basis for the processing.

 

10. Legitimate interests in the processing

If the processing of your personal data is based on Article 6 I lit. f DSGVO, our legitimate interest is, unless otherwise stated, the performance of our business activities. In all other respects, we have indicated our purposes and interests in each case as part of the above list of processing.

 

11. Data deletion and storage period

Your personal data will be deleted or blocked as soon as the purpose of the storage no longer applies or you revoke your consent. Furthermore, storage may take place if this has been provided for by the European or national legislator in Union regulations, laws or other provisions to which the controller is subject. If the purpose of storage no longer applies, if you revoke your consent or if a storage period prescribed by the European Directive and Regulation or another competent legislator expires, the personal data will be routinely blocked or deleted in accordance with the statutory provisions, unless there is a need for further storage of the data for the conclusion or performance of a contract.

 

12. Right to information

You also have the right to receive from us at any time, free of charge, information about the personal data stored about you and a copy of this information. You also have a right of access to the following information:

• the purposes of processing,
• the categories of personal data that are processed,
• the recipients or categories of recipients to whom the personal data have been or will be disclosed, in particular in the case of recipients in third countries or international organizations,
• if possible, the planned duration for which the personal data will be stored or, if this is not possible, the criteria for determining this duration,
• the existence of a right to obtain the rectification or erasure of personal data concerning him or her, or to obtain the restriction of processing by the controller, or a right to object to such processing, the existence of a right of appeal to a supervisory authority,
• if the personal data are not collected from the data subject: any available information on the origin of the data as well as,
• the existence of automated decision-making, including profiling, pursuant to Article 22(1) and (4) of the GDPR and, at least in these cases, meaningful information about the logic involved and the scope and intended effects of such processing for the data subject.
  Furthermore, you have the right to be informed whether personal data has been transferred to a third country or to an international organization. If this is the case, you also have the right to obtain information about the appropriate safeguards in connection with the transfer. 

13. Right to rectification

You have the right to request the immediate correction and/or completion of any inaccurate or incomplete personal data concerning you. We shall carry out the correction without delay.

 

14. Right to restriction of processing

You have the right to request us to restrict processing if one of the following conditions is met:

• The accuracy of the personal data is contested by the data subject for a period enabling the controller to verify the accuracy of the personal data
• The processing is unlawful, the data subject objects to the erasure of the personal data and requests instead the restriction of the use of the personal data
• The controller no longer needs the personal data for the purposes of processing, but the data subject needs it for the assertion, exercise or defense of legal claims.
• The data subject has objected to the processing pursuant to Article 21(1) of the GDPR and it is not yet clear whether the legitimate grounds of the controller override those of the data subject.
• Where the processing of personal data concerning you has been restricted, such data may be processed, with the exception of their storage, only with your consent or for the establishment, exercise or defense of legal claims or for the protection of the rights of another natural or legal person or for reasons of important public interest of the Union or a Member State.

If the restriction of processing has been restricted in accordance with the above conditions, you will be informed by us before the restriction is lifted.

 

15. Right to deletion

You have the right to request that we erase the personal data concerning you without delay, provided that one of the following reasons applies and to the extent that the processing is not necessary:

• The personal data were collected or otherwise processed for purposes for which they are no longer necessary.
• The data subject revokes the consent on which the processing was based pursuant to Art. 6(1)(a) DSGVO or Art. 9(2)(a) DSGVO and there is no other legal basis for the processing.
• The data subject objects to the processing pursuant to Article 21(1) of the GDPR and there are no overriding legitimate grounds for the processing or the data subject objects to the processing pursuant to Article 21(2) of the GDPR.
• The personal data have been processed unlawfully.
• The deletion of the personal data is necessary for compliance with a legal obligation under Union or Member State law to which the controller is subject.
• The personal data was collected in relation to information society services offered pursuant to Art. 8 (1) DSGVO.

If the personal data have been made public by us and we as a controller are obliged to erase the personal data pursuant to Article 17 (1) of the GDPR, we shall implement reasonable measures, including technical measures, taking into account the available technology and the cost of implementation, in order to inform other data controllers which process the published personal data that the data subject has requested from those other data controllers the erasure of all links to the personal data or copies or replications of the personal data, unless the processing is necessary. 

The right to erasure does not exist insofar as the processing is necessary:

• to exercise the right to freedom of expression and information; 
• for compliance with a legal obligation which requires processing under Union or Member State law to which the controller is subject, or for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller;
• for reasons of public interest in the area of public health pursuant to Art. 9(2)(h) and (i) and Art. 9(3) DSGVO;
• for archiving purposes in the public interest, scientific or historical research purposes, or statistical purposes pursuant to Article 89(1) of the GDPR, insofar as the right referred to in section a) is likely to render impossible or seriously prejudice the achievement of the purposes of such processing, or
• for the assertion, exercise or defense of legal claims.

16. Right to information

If you have asserted the right to rectification, erasure or restriction of processing against us, we are obliged to notify all recipients to whom the personal data concerning you has been disclosed of this rectification or erasure of the data or restriction of processing, unless this proves impossible or involves a disproportionate effort.

You have the right to be informed about these recipients.

 

17. Right to data portability

You have the right to receive the personal data concerning you, which you have provided to us, in a structured, common and machine-readable format. You also have the right to transfer this data to another controller without hindrance from us, provided that the processing is based on consent pursuant to Art. 6(1)(a) DSGVO or Art. 9(2)(a) DSGVO or on a contract pursuant to Art. 6(1)(b) DSGVO and the processing is carried out with the aid of automated procedures, unless the processing is necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in us.

Furthermore, when exercising your right to data portability pursuant to Article 20(1) of the GDPR, you have the right to have the personal data transferred directly from us to another controller, to the extent that this is technically feasible and provided that this does not adversely affect the rights and freedoms of other individuals.

The right to data portability does not apply to processing of personal data necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller.

 

18. Right to object

You have the right to object at any time, on grounds relating to your particular situation, to the processing of personal data concerning you which is carried out on the basis of Art. 6(1)(e) or (f) DSGVO. This also applies to profiling based on these provisions.

We will no longer process the personal data in the event of objection, unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms, or the processing serves to assert, exercise or defend legal claims.

If we process your personal data for the purpose of direct marketing, you have the right to object at any time to the processing of your personal data for the purpose of such marketing. This also applies to profiling, insofar as it is associated with such direct advertising. If you object to us processing your personal data for direct marketing purposes, we will no longer process it for these purposes.

You also have the right to object, on grounds relating to your particular situation, to processing of your personal data which is carried out by us for scientific or historical research purposes or for statistical purposes pursuant to Article 89(1) DSGVO, unless such processing is necessary for the performance of a task carried out in the public interest.

You may contact us at any time to exercise your right to object. You are also free to exercise your right to object in connection with the use of information society services, notwithstanding Directive 2002/58/EC, by means of automated procedures using technical specifications.

 

19. Right to revoke consent under data protection law

You have the right to revoke your consent to the processing of personal data at any time. The revocation of consent does not affect the lawfulness of the processing carried out on the basis of the consent until the revocation.

 

20. Right to automated decisions in individual cases, including profiling

You have the right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning you or similarly significantly affects you, provided that the decision is

• is not necessary for the conclusion or performance of a contract between you and us, or
• is permitted by legislation of the Union or the Member States to which we are subject and that legislation contains appropriate measures to safeguard your rights and freedoms and your legitimate interests, or
• is done with your express consent

  Is the decision

• necessary for the conclusion or performance of a contract between you and us or
• it is done with your express consent, 

we take reasonable measures to safeguard your rights and freedoms and your legitimate interests, including at least the right to obtain the intervention of a person on our part, to express our own point of view and to contest the decision.

 

21. Existence of automated decision making

We do not perform automated decision making or profiling.

 

22. Right to complain to a supervisory authority

Without prejudice to any other administrative or judicial remedy, you have the right to lodge a complaint with a supervisory authority, in particular in the Member State of your residence, workplace or the place of the alleged infringement, if you consider that the processing of personal data concerning you infringes the GDPR. 

The supervisory authority to which the complaint has been lodged shall inform the complainant of the status and outcome of the complaint, including the possibility of a judicial remedy under Article 78 GDPR.

 

23. Legal or contractual requirements to provide the personal data; necessity for the conclusion of the contract; obligation of the data subject to provide the personal data; possible consequences of non-provision

We inform you that the provision of personal data is partly required by law (e.g. tax regulations) or may also result from contractual provisions (e.g. information on the contractual partner). Sometimes it may be necessary for the conclusion of a contract that you provide us with personal data that must subsequently be processed by us. For example, you are obliged to provide us with your personal data if you conclude a contract with us. Failure to provide your personal data would mean that the contract with you could not be concluded. 

Madrid, June 2023